Access to Information and Privacy

The Access to Information Act gives Canadian citizens, permanent residents and any person or corporation present in Canada a right to access general records held by government institutions.The Privacy Act gives everyone the right to access their personal information held by government institutions.

Find out how to access this information from the Canadian Forces Morale and Welfare Services (CFMWS) for Non-Public Property (NPP) and the Staff of the Non-Public Funds, Canadian Forces (SNPF, CF).

Make a request

For general records or personal information held by CFMWS, NPP entities, or the SNPF,CF, make an access to information or personal information request to CFMWS.

For military service records, read about How to find military service records and attestation papers - Veterans Affairs Canada.

Find information on completed access to information requests

You can search the summaries of Completed Access to Information Requests by CFMWS and make an informal request for records previously released, at no cost. The following types of requests are not included in the summaries:

Requests made under the Privacy Act
Informal requests
Requests that were transferred to another government institution
Requests that were abandoned by the requester
Requests made under the Access to Information Act that are uniquely of interest to the requester or contain primarily personal information of the requester

Contact the Access to Information and Privacy Office

If you have questions about access to information and privacy within CFMWS, here is how to contact us.

By mail:
Access to Information and Privacy Program
Canadian Forces Morale and Welfare Services
4210 Labelle Street
Ottawa, ON K1A 0K2
By email: [email protected]
By fax: 613.943.4332
By telephone: 613.943.0018

If your question/request related to the Department of National Defence or the Canadian Forces (DND/CF), here are their coordinates:

Access to Information and Privacy
National Defence
60 Moodie Dr.
Ottawa, Ontario K1A 0K2
Telephone: 613-901-6720
Email: [email protected]

Other requests: For requests relating to another government institution, consult the list of access to information and privacy coordinators.

Annual reports on the Access to Information Act and the Privacy Act

2022-2023:

2021-2022:

2020-2021:

2019-2020:

2018-2019:

Privacy impact assessments

In accordance with the Directive on Privacy Impact Assessment (PIA), CFMWS assesses the effects on privacy when launching or substantially changing a program or service that involves personal information. The summaries of PIAs conducted by CFMWS to comply with the requirements of the Privacy Act are available below.

Military Family Services Program / Veteran Family Program (MFSP / VFP) – 2018-2019