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Our eleven-person leadership team is deeply committed to our mission and vision! Together, we are working to make our members stronger and improve their lives socially, mentally, physically and financially.

Our Leadership Team

  • IAN POULTER

    IAN POULTER

    Chief Executive Officer View Bio
    IAN POULTER
    (HE/HIM/HIS)

    IAN POULTER

    Chief Executive Officer
    Ian is a retired Major-General who ensures the alignment of goals of all divisions to ensure that CFMWS grows to reach its vision.

    Ian, retired Major-General, is a graduate from the Royal Military College of Canada, and holds a Master’s in International Studies from King’s College London. His early career consisted of a number of command and staff appointments as a member of Royal Canadian Electrical and Mechanical Engineers. He later served as Project Director of the Quality of Life Project, Executive Assistant to the Chief of the Defence Staff; Commander 2 Area Support Group in Toronto, and Chief of Programme.

    After a distinguished 38-year military career, COO Poulter retired from the CAF in 2014 and joined the Public Service in the Department of National Defence before joining CFMWS as Chief Operating Officer.
  • JULIE PECKHAM

    JULIE PECKHAM

    Chief Operating Officer View Bio
    JULIE PECKHAM
    (SHE, HER, HERS)

    JULIE PECKHAM

    Chief Operating Officer
    Julie is the Chief Operating Officer and is responsible for the alignment of the goals of all divisions to ensure that CFMWS grows to reach its vision, along with responsibility for Risk Management, Data Governance, Strategy and Strategic Planning, Performance Measurement, Infrastructure Strategy, Strategic Oversight Committee for APS110.

    Julie brings decades of experience and expertise in leadership, strategy, planning, financial stewardship and operational management. Holding a Chartered Professional Accountant designation and a Bachelor of Commerce (Honours) degree from Queen’s University, Julie has held a variety of executive positions in both the private and public sector, and not-for-profits.  

    Julie joined CFMWS in September 2020 as the Chief Financial Officer (CFO).  Over that short period, she has demonstrated her commitment to collaboration and creative problem solving to achieve key results for the NPP enterprise.  

    Julie and her husband Rob have three children, three cats and a golden retriever.  Julie and her family play hockey and own a country home in her hometown, Granby, QC.
  • DAVE PATEL

    DAVE PATEL

    Chief Financial Officer View Bio
    DAVE PATEL
    (HE/HIM/HIS)

    DAVE PATEL

    Chief Financial Officer

    Over the course of his career, for close to 25 years, from EY to BMO, Dave has a proven track record of financial leadership within the banking and professional services industry. His experience spans leadership and strategic direction related to wealth planning, estate, tax, philanthropy and business succession guidance for High Worth clients, change management, financial planning, software changes, new customer relationship management projects and creating new business opportunities with banking business partners. 

    Along with his passion to foster a collaborative and inclusive one team working environment, Dave is dedicated to exceptional client experience which aligns perfectly with our mandate to providing exceptional member and employee experience.  

    Dave is a Chartered Professional Accountant (CPA, CA) and holds a Bachelor of Commerce from the Université du Québec en Outaouais. He is an avid golfer, a former competitive tennis player and coach and enjoys fishing and cross-country skiing.

  • ROBIN ROSS

    ROBIN ROSS

    Chief Human Resources Officer View Bio
    ROBIN ROSS
    (SHE, HER, HERS)

    ROBIN ROSS

    Chief Human Resources Officer
    Robin provides advice to the CEO and the executive management team, concerning all employee-related matters, including Talent Acquisition, Performance Management, Total Compensation, Workplace Culture and Wellness, Payroll and Benefits, HRIS, Occupational Health and Safety, Labour Relations, Pension, Employment Equity, Official Languages, Learning and Development and Conflict Resolution.

    Robin brings a wealth of Human Resources knowledge to this position from her time in the industry with Bell Canada, to a wide variety of roles within CFMWS since 2004, as well as through her professional training throughout the past decade.

    Robin is also the CFMWS Champion for Indigenous Peoples and is very committed to this role.
  • BRUCE PICKARD

    BRUCE PICKARD

    Chief Information Officer View Bio
    BRUCE PICKARD
    (HE/HIM/HIS)

    BRUCE PICKARD

    Chief Information Officer
    Bruce is a retired Canadian Armed Forces Lieutenant-Colonel. As CFMWS Chief Information Officer, Bruce leads the technology strategy of the organization. He is responsible for the maintenance and operation of the NPP network (NPPNet) and the technology that supports CFMWS headquarters and business lines in the delivery of programs/services across Bases/Wings in Canada and in Europe. He and his team are also focused on data security, cybersecurity/prevention, CFMWS technology program management and migration of CFMWS applications to the cloud.

    Bruce is a graduate of the Royal Military College of Canada and the Royal Military College of Science at Shrivenham, England. He also completed his MBA, as well as a Masters in Systems Science.

    After returning from England, Bruce worked with the DND/CAF ADM (Material) Group, the Army Staff and the ADM (Information Management) Group. Bruce’s last military position was as the CAF Command and Control Systems Capability Manager.

    After a distinguished 27-year military career, Bruce retired from the Canadian Armed Forces and joined CFMWS as the Chief Information Officer in 2008
  • DOMINIC MCALEA

    DOMINIC MCALEA

    Chief Corporate Counsel and Chief Corporate Secretary View Bio
    DOMINIC MCALEA
    (HE/HIM/HIS)

    DOMINIC MCALEA

    Chief Corporate Counsel and Chief Corporate Secretary
    Dominic is Chief Corporate Counsel and Chief Corporate Secretary. In this role, he provides legal counsel, strategic advice, and guidance to the Executive Management Board (ExMB), the Chief Executive Officer, the Chief Operating Officer and other senior executives on governance and our legislative and regulatory mandates. He also oversees Corporate Services, including HQ administration, Travel Services, Environmental Compliance, Procurement and Contracting, Privacy and Access to Information, as well as NPP Real Property.  

    Dominic has decades of management experience with the Canadian Armed Forces, the Department of Justice, Global Affairs Canada and the Military Grievances External Review Committee. His expertise includes strategic planning, policy development and implementation, developing and promulgating Federal legislation and regulations, criminal and civil regulatory systems, negotiation and deal making at the national and international levels. Throughout his career, he has been recognized for his dedication, team building, innovation and managing change. 
     
    Dominic’s combined knowledge of, and experience with, the Canadian Armed Forces, Department of National Defence, Non-Public Property and the Staff of the Non-Public Funds, Canadian Forces, as a law and policy expert, makes him an essential asset for our organization. At a time when our organization works to modernize our social enterprise business model that reflect current realities, Dominic’s expertise is invaluable. 
     
  • JILL O'NEILL

    JILL O'NEILL

    Senior Vice President SISIP Financial View Bio
    JILL O'NEILL
    (SHE, HER, HERS)

    JILL O'NEILL

    Senior Vice President SISIP Financial

    Jill is the Senior Vice President of SISIP Financial, responsible for all SISIP Financial operations. Jill brings over 25 years of experience in the financial services industry and deep expertise as a thought leader in client-centred business transformation.

    Since coming to CFMWS in 2019, Jill has introduced a series of transformational initiatives that leverage her industry expertise, including the introduction of business planning practices, advisory coaching, member experience research, negotiation of an enhanced strategic partnership with Investia Financial Services and the implementation of a Client Relationship Management (CRM) system. She has also ensured further investment to expand advisory and client support teams, as well as the implementation of business intelligence and analytics to inform evidence-based decisions and business strategy.

    As a military spouse, Jill brings first-hand knowledge of military life and its unique circumstances. Before joining SISIP Financial, Jill served in various leadership roles at MD Financial, BMO Private Wealth and Scotia Wealth Management.  

    Jill is also an accomplished golfer who was recognized and inducted into the Newfoundland and Labrador Golf Hall of Fame in 2019.

  • CORINNA HEILMAN

    CORINNA HEILMAN

    Senior Vice President Personnel Support Programs View Bio
    CORINNA HEILMAN
    (SHE, HER, HERS)

    CORINNA HEILMAN

    Senior Vice President Personnel Support Programs

    Corinna is the Senior Vice President of PSP. In this role, she manages programs such as fitness, sports, recreation, and health promotion on Bases and Wings across Canada and in deployed operations, which ultimately contributes to the Canadian Armed Forces' operational readiness. 

    A retired Brigadier-General, Corinna joined the Canadian Armed Forces in 1994 as a Logistics Officer in the Canadian Army.  Following graduation from the Royal Military College, Corinna served in a variety of roles at the tactical, operational and strategic level with a focus on logistics, strategy development, risk management, professionalization and governance. Throughout her career Corinna completed command and staff positions including Commanding Officer 2 Service Battalion, Director of Cadets at the Royal Military College, Strategic J4/Director General Support at the Strategic Joint Staff, and her final role was Deputy Chief of Staff at Chief Professional Conduct and Culture.   

    A graduate of the Royal Military College and the National Defense University (Washington, DC), Corinna holds a Masters in Defence Studies (RMC) and a Masters in Science – Resourcing National Security (NDU). 

    After 29 exciting and rewarding years in the Canadian Armed Forces, Corinna retired in October 2023 to join the CFMWS team.

  • FRANK ROCCHETTI

    FRANK ROCCHETTI

    Senior Vice President CANEX View Bio
    FRANK ROCCHETTI
    (HE/HIM/HIS)

    FRANK ROCCHETTI

    Senior Vice President CANEX
    Frank is the Senior Vice President of CANEX, where he manages all CANEX/NATEX operations. Frank has a successful record of contributing to the growth and profitability of global retail and wholesale brands, with 15+ years of Executive leadership and 20+ years of marketing, merchandising, store design, e-commerce, retail operations and team building. He held many senior executive roles at leading brands, including DAVIDs TEA, BESTSELLER, Stokes, Point Zero, Group Dynamite, La Senza, and Tommy Hilfiger Canada.

    Since joining CANEX, his contributions have been felt across the organization. Frank’s positive attitude, passion for service excellence, empathy, creative-solution thinking and leadership have demonstrated his capacity to work collaboratively and drive high performance results. His authentic commitment and passion for exemplifying our corporate values for our members and employees is an inspiration to many.
  • LAURIE OGILVIE

    LAURIE OGILVIE

    Vice President Military Family Services View Bio
    LAURIE OGILVIE
    (SHE, HER, HERS)

    LAURIE OGILVIE

    Vice President Military Family Services

    As Senior Vice President of Military Family Services, Laurie oversees the delivery of national and local services to military and Veteran families who are faced with the challenges of frequent separation, relocation and transitions. She also oversees Support Our Troops, the official charitable cause of the Canadian Armed Forces.

    Laurie has been with CFMWS for over 21 years and has held a variety of roles in several divisions across the organization. Laurie was the Director of Family Services from 2012 to 2022, and during that time, she was involved in the modernization of the Military Family Services Program, the introduction of the Veteran Family Program, the evolution of family / gender-based violence initiatives, and the revision of the governance model for Military Family Resource Centres. 

    Laurie works closely with partners within the Canadian Armed Forces, Veterans Affairs Canada, Government of Canada departments, industry partners, not-for-profit organizations, family advocacy agencies, and researchers striving to enhance CFMWS’ service offerings for military and Veteran families.

    As for Support Our Troops, Laurie oversees grant/loan administration, financial management of the various CAF charitable funds, philanthropic efforts, corporate development, cause amplification (Yellow Ribbon), third-party event management, and all other revenue generation elements that are currently in place.

    In 2016 Laurie was a recipient of the Chief of the Defence Staff’s Distinguished Achievement Award for her work with Military Family Resource Centres. In 2021, Laurie became the CFMWS Champion for Wellness and is strongly committed to supporting the personal and professional wellness of everyone with whom she interacts.  She believes that wellness is how individuals define it for themselves, but that our organization must serve as an enabler and supporter of everyone’s wellness.

  • NATHALIE FORTIN

    NATHALIE FORTIN

    CFMWS Chief Warrant Officer View Bio
    NATHALIE FORTIN
    (She/Her/Hers)

    NATHALIE FORTIN

    CFMWS Chief Warrant Officer
    Nathalie is currently serving and holds the rank of Chief Warrant Officer. As the CFMWS Chief, she advises the CEO and other CFMWS senior leaders on issues relating to CAF members and the larger Defence community.

    Nathalie joined the Canadian Armed Forces in 1990 as a Supply Technician. She currently holds the rank of Chief Warrant Officer.
     
    Throughout her career, she has been posted at Bases and Wings throughout Canada, and has deployed to Kuwait, Iraq, Poland, Romania, and Africa and participated in a major NATO exercise in Portugal.
     
    In 2021 she was nominated for the Non-Commissioned Member Executive Professional Development Program (NEPDP) at the Royal Military College in Kingston where she graduated with a Certificate in Advance Military Studies.

    In 2022, CWO Fortin joined the CFMWS leadership team as the CFMWS Chief Warrant Officer.